flooded playground

Crisis Response

Below are links to just a few resources to assist you in working with students, schools, families and communities following a traumatic event.

Rearview of a little boy getting a big hug from his mom in the morning outside

General Crisis Response & Intervention:
Source: School Social Work Association of America

The Coalition to Support Grieving Students

Grief & Psychological First Aid

Resources for Educators

Resources for Parents
Source: School Social Work Association of America

Responding to Natural Disasters

School/District Crisis Response Readiness    


Disaster Distress Helpline

Call 1-800-985-5990 or text “TalkWithUs” to 66746.

helpline“The Disaster Distress Helpline, 1-800-985-5990, can provide immediate counseling to anyone who needs help in dealing with the many issues and problems that might arise from tragedy and traumatic events.   Sponsored by the Substance Abuse and Mental Health Services Administration (SAMHSA), the Helpline immediately connects callers to trained and caring professionals from the closest crisis counseling center in the nationwide network of centers. Helpline staff will provide confidential counseling, referrals, and other needed support services.  The Disaster Distress Helpline is a 24-hours-a-day, 7-days-a-week national hotline dedicated to providing disaster crisis counseling. The toll-free Helpline is confidential and multilingual, and available for those who are experiencing psychological distress as a result of natural or man-made disasters, incidents of mass violence, or any other tragedy affecting America’s communities.

Our texting service also is available to Spanish speakers. Text “Hablanos” to 66746 for 24/7 emotional support. TTY for Deaf/Hearing Impaired: 1-800-846-8517”


The New York State School Social Workers Association (NYSSSWA) is the only professional association dedicated solely to the visibility and viability of School Social Workers in New York State.

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